August 1st, 2021

Getting customers back to stores post COVID

While the COVID-19 pandemic continues to pose enormous health and economic challenges for everybody, the retail sector has, perhaps, been the most hard-hit of all sectors. Reeling from government mandated shut-downs, social-distancing rules and sweeping changes in customer behaviours, retailers are now facing the reality of having to pro-actively bring Customers Back to Store. There is now a desperate need to quickly and boldly innovate in order to ensure future success. Careful planning and agile execution are the order of the day.

We are hosting a series of webinars by senior retail execs on best practices and strategies to make retail stores an attractive proposition again for customers. We will also cover how machine learning is critical to help deliver that strategy.

Here is the recording of our first webinar of the series: